One platform. Five modules. Six channels. Intelligence everywhere. IntelloAI Platform replaces 6-10 separate tools with a single, unified workspace where every customer touchpoint — from the first WhatsApp message to the final payment reconciliation — is managed intelligently.
Indian D2C brands typically juggle 6-10 separate platforms: one for WhatsApp marketing, another for email, a third for customer support, a CRM for contacts, a shipping tool, a payment gateway, and maybe an AI chatbot. None of these systems talk to each other.
The result? Revenue leaks at every junction. Marketing can't see support conversations. Support can't see order status. No one knows which campaign actually drove the sale. And the AI chatbot? It's a dead-end that frustrates more customers than it helps.
IntelloAI Platform replaces all of them with one intelligent system where data flows seamlessly across every touchpoint.
Every module is deeply integrated — data flows between them in real-time, creating intelligence that standalone tools can never achieve.
Single pane of glass showing total revenue attributed to every marketing campaign, across every channel — in real-time.
Create specialized AI Sales Agents with distinct personas, tones, and language capabilities — including full Hinglish support.
Drag-and-drop canvas with 25+ node types. Build complex customer journeys across all channels without writing a single line of code.
Three-panel CRM workspace with real-time messaging across WhatsApp, Instagram DM, Facebook, SMS, Email, and Voice — all in one screen.
5-step broadcast wizard with the most advanced segment builder — target exactly the right audience with surgical precision.
End-to-end order lifecycle from creation to delivery to returns — with multi-carrier shipping and intelligent NDR handling.
Automatically reconciles payments from 5 different sources — handles split payments, smart matching, and accounting exports.
Per-brand wallet with auto-deduction for every message, email, AI query, and voice call — complete financial transparency.
Four steps from setup to revenue generation.
Link WhatsApp, Instagram, SMS, Email, Voice, RCS
Design automation with 25+ drag-and-drop nodes
Create personas, assign roles, set language + LLM
Watch conversions flow in the unified analytics dashboard
| Aspect | Detail |
|---|---|
| Architecture | Multi-tenant SaaS with PostgreSQL + JWT RBAC |
| Frontend | Vanilla JS + CSS — zero-framework, ultra-fast loading |
| Real-time | Socket.IO for live message delivery & dashboard updates |
| AI Gateway | Model-agnostic router — 5+ LLM providers with fallback chains |
| Workflow Engine | Drawflow-based visual builder with 25+ node types |
| Channels | WhatsApp, Instagram, Facebook, SMS, Email, Voice, RCS |
| Shipping | Multi-provider: Shiprocket, Delhivery, XpressBees, BlueDart |
| Payments | Razorpay, Cashfree, COD, Bank Transfer reconciliation |
| Design | Premium dark-mode UI with glassmorphism & micro-animations |
A factual comparison of capabilities — not marketing claims.
| Capability | IntelloAI Platform | Bitespeed | Interakt | Chatwoot |
|---|---|---|---|---|
| Marketing + Support + OMS unified | Full | No | Partial | No |
| AI Sales Agents with personas | Full | No | No | No |
| Multi-LLM Gateway (5+ providers) | Full | No | No | No |
| Payment Reconciliation module | Full | No | No | No |
| Visual Workflow Builder (25+ nodes) | Full | Basic | Basic | No |
| Voice/IVR in workflows | Full | No | No | No |
| Hinglish AI support | Full | No | No | No |
| NDR Auto-Recovery via WhatsApp | Full | No | No | No |
IntelloAI Platform is currently in active development. Request early access and be part of the journey.
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